Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Miller

David Miller

July 22, 2026

5  out of  5
rating by David Miller
"…pandemic hit..Fell on hard times…My other insurance dropped me…State Farm worked with me…I bundled Auto, Life, & Renters & Saved…I’m prob a lifetime member of State Farm!"
We responded:
"D, thank you for the review & trusting us with your auto insurance, renter insurance & life insurance. It is our pleasure to take care of your risks & help make sure you have protection. "
Profile photo of nntt barrett

nntt barrett

July 22, 2026

5  out of  5
rating by nntt barrett
"If you still believe there may be timely, informative, thorough, GREAT customer service, this is your office. EVERY time since inception of changing my insurance to John Proctor's office, I have received kind, helpful and no pressure info re my account on all levels. So worth your time to speak with them!!"
Profile photo of Scott Bisson

Scott Bisson

July 16, 2026

5  out of  5
rating by Scott Bisson
"John and his team were very professional and addressed every question I had. Would recommend John and his team to anyone with insurance needs!"
We responded:
"S, Thank you for the review!"
Profile photo of Leo molatore

Leo molatore

July 11, 2026

5  out of  5
rating by Leo molatore
"i spoke to this lady named trisha she was they best insurance representative i have ever had in my life she did a fantastic job i’ll be sending all my friends and family her way"
We responded:
"L, thank you for the review about the office & Tricha. We are happy to take care of your people. "
Profile photo of Austin Bader

Austin Bader

July 11, 2026

5  out of  5
rating by Austin Bader
"Tatum was so helpful! Answered all my questions and helped me tremendously!"
We responded:
"A, thank you for the review. Glad she was able to answer your insurance related questions. "
Profile photo of Jacob Kelly

Jacob Kelly

July 11, 2026

5  out of  5
rating by Jacob Kelly
"Amazing service! Would highly recommend getting a quote. I was helped by Tatum she gave me a Automotive quote with ease and made sure I was saving the most money possible all while informing me of every step of the process thoroughly. Very professional and helpful."
We responded:
"J, thank you for letting Tatum know she did a great job! Auto insurance is vital & making sure you had the right protection for the right deal is what we are all about. Let her know who else she can help. "
Profile photo of kamani moore

kamani moore

July 10, 2026

5  out of  5
rating by kamani moore
"Tatum was very helpful getting me a quote for my car insurance! Process was much quicker than I thought it would be. She was very helpful and nice over the phone. Extremely professional!"
We responded:
"K, thank you for the review. Tatum is showing her skills as a new addition to the team. I am glad she was able to help you out this afternoon with your auto insurance. "
Profile photo of Katrina Bates

Katrina Bates

July 10, 2026

5  out of  5
rating by Katrina Bates
"I had an excellent experience with Tricia Martinez. She provided outstanding customer service from start to finish. She was friendly, professional, patient, and took the time to answer all of my questions thoroughly. She made the entire process easy and stress-free, and I truly felt like she cared about helping me. It’s rare to come across someone who goes above and beyond the way Tricia does. She is a real asset to the company, and I highly recommend working with her. Thank you, Tricia, for such exceptional service!"
We responded:
"K, thank you Tricha is amazing. She runs the show over here & loves helping people like you & yours every single day!"
Profile photo of Rafael Rodriguez

Rafael Rodriguez

July 4, 2026

5  out of  5
rating by Rafael Rodriguez
"I’d like to thanks on of your employee Aida, who made the different policies understandable. Great work!"
We responded:
"R, thank you for the review & letting everyone know Aida helped with your new policies. "
Profile photo of Michael Smith

Michael Smith

June 30, 2026

5  out of  5
rating by Michael Smith
"I had an outstanding experience working with Tricha Martinez at John Proctor Insurance. She was incredibly informative, took the time to explain all of my options, and provided valuable guidance throughout the process. I never felt pressured—she was truly consultative and focused on finding the best coverage for our needs.
Best of all, Tricha found excellent rates on both our home and auto insurance for my wife, my son, and myself. Her professionalism, knowledge, and dedication to customer service made the entire experience easy and stress-free.
I highly recommend Tricha Hernandez to anyone looking for an insurance agent who genuinely cares about helping her clients while finding outstanding coverage at competitive rates."
We responded:
"M, thank you for the review about Tricha. Her ability to explain your auto insurance & home insurance that fits your needs is one of the most important skills she brings to you & all of our clients everyday. "
Profile photo of Jorge Sanchez Bautista

Jorge Sanchez Bautista

June 30, 2026

5  out of  5
rating by Jorge Sanchez Bautista
"Awesome place! Aida was helpful when I asked for a quote and about my options as a young adult to reduce costs. I’d definitely come back and encourage young adults to get in contact with her!"
We responded:
"J, thank you for the review about Aida. Glad we were able to help you get proper coverage & take care of your insurance needs. "
Profile photo of Kelsi Hjelm

Kelsi Hjelm

June 29, 2026

5  out of  5
rating by Kelsi Hjelm
"Trisha, was wonderful in helping me choose what was right for me. She was very kind and helpful. Always ask for Trisha!"
We responded:
"K, thank you for the time to leave the office a review. Tricha is excellent & I am glad she helped personalize your protection. "
Profile photo of r j

r j

June 29, 2026

5  out of  5
rating by r j
"Aida was very helpful! excellent customer service!"
We responded:
"R, thanks for the review! Aida is fantastic. "
Profile photo of Sativa Cortez

Sativa Cortez

June 29, 2026

5  out of  5
rating by Sativa Cortez
"Great place to get insurance from and trisha was great with her customer service very helpful !!"
We responded:
"S, thank you for the review. Tricha is great, I am glad she helped with your life insurance & business insurances. "
Profile photo of veronica Cortez

veronica Cortez

June 29, 2026

5  out of  5
rating by veronica Cortez
"Tricha is so amazing,we love her and she is always just a call or text away ,when my car was totaled she stayed on the phone the whole time until the situation was handled and called back as soon as I needed to know something just all around amazing"
We responded:
"V, I am happy to see that when you needed our office most during a claim we were right there for you. Tricha is amazing & thank you for the review. "
Profile photo of Heriberto Ibarra Sanchez

Heriberto Ibarra Sanchez

June 29, 2026

5  out of  5
rating by Heriberto Ibarra Sanchez
"We have been using John proctor for about 1 year and we love them so easy to work with
Tricha is our agent and she is always so helpful"
We responded:
"H, thank you for the review. "
Profile photo of Veronica Ibarra

Veronica Ibarra

June 29, 2026

5  out of  5
rating by Veronica Ibarra
"Tricia has been the best agent ever we will forever stay with her and all state just amazing all around"
We responded:
"V, she is amazing & always looking to take care of people like you. Thank you for the review. "
Profile photo of Carson Ward

Carson Ward

June 29, 2026

5  out of  5
rating by Carson Ward
"I called and was connected straight to Cristy Brown . From that point all my questions were answered and I hung up very satisfied with the policy she recommended for me. I just had a child and she made buying life insurance so easy."
We responded:
"C, thank you for the review & trusting us with your life insurance to protect your family. Congrats on the newborn. "
Profile photo of Joanne Smith

Joanne Smith

June 29, 2026

5  out of  5
rating by Joanne Smith
"I called so many insurance agencies, but called my final one today. I would recommend John Proctor’s agency over any I’ve had dealings with in the past. I spoke with Cristy and she made everything so simple and gave me recommendations to help save me money. She made the whole experience feel as though she really cared about me. HIGHLY RECOMMEND."
We responded:
"J, thank you for the review. Cristy is amazing. Glad she could help!"
Profile photo of Marcos Camacho

Marcos Camacho

June 29, 2026

5  out of  5
rating by Marcos Camacho
"Cristy was great helping me pick the right coverage on my new vehicle."
We responded:
"M, thank you for the review & trusting us with your auto insurance. We are here to help & I am glad Cristy did with your coverage. "
Profile photo of Susie Bounvassana

Susie Bounvassana

June 24, 2026

5  out of  5
rating by Susie Bounvassana
"It was quick and easy! Very easy going and professional!"
We responded:
"S, thank you for the review & trusting us with your auto insurance & home insurance. We appreciate you!"
Profile photo of Laurs Kemp

Laurs Kemp

June 24, 2026

5  out of  5
rating by Laurs Kemp
"I had an auto policy at Progressive and wasn’t terribly satisfied. I had a renter’s policy at State Farm and they reached out with an auto quote. I took them up on it and now I’m paying 42% less than I was at Progressive!! With better coverage! They’re also very helpful, knowledgeable and friendly. So glad I switched!"
We responded:
"L, thank you for the review and letting us handle your auto insurance and your renter insurance. "
Profile photo of Sam

Sam

June 5, 2026

5  out of  5
rating by Sam
"Very happy with the service!"
We responded:
"S, thank you for the review today! Who helped you? We appreciate your business & trusting us with your auto insurance, home insurance, life insurance, & health insurance. "
Profile photo of Connie Brooks

Connie Brooks

June 3, 2026

5  out of  5
rating by Connie Brooks
"Christy is great. She is knowledgeable and so helpful."
We responded:
"C, yes Cristy is! Thank you for the review. "
Profile photo of James Morris

James Morris

June 2, 2026

5  out of  5
rating by James Morris
"Cristy was helpful and kind. She helped me get my renters insurance setup the same day. Very fast service."
We responded:
"J, thank you for the review about Cristy & I am glad she was able to help you with your renter insurance today. "