Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Beasley

May 12, 2023

5  out of  5 rating by Lisa Beasley
"John has great customer service pleasant polite and very professional."

Litzy Cruz

March 3, 2023

5  out of  5 rating by Litzy Cruz
"Called so many insurance companies and was getting quoted so high and only for liability. Bundled and saved SO MUCH now I have life and renters insurance as well. John was a cool guy very professional and really does do his best for his clients, even if you can’t call within office hours he will make the time to get to you when YOU need it. Looking forward to my time with his office I know my family and I will be taken care of. Highly recommend you going here if you’re looking for something more affordable and family friendly."

Noe Guerrero

March 1, 2023

5  out of  5 rating by Noe Guerrero
"Thank you Laura you did very good, professional and fast job getting my insurance services and good price for my two cars and my property, I recommend them. I am very happy ."

Alex Kolomiyets

February 22, 2023

5  out of  5 rating by Alex Kolomiyets
"I have had the pleasure of working with John Proctor and his team at State Farm for a few years, and they exceeded all of my expectations. From the moment I walked into their office, I received a warm welcome and a high level of professionalism. John and his team are incredibly knowledgeable and took the time to listen to my needs, providing me with the best insurance coverage for my individual situation. They went above and beyond to ensure that I had the coverage I needed and always sought the best deal possible. I appreciate John and his team's honesty and transparency as they never tried to sell me anything I didn't need and always explained policy details in an understandable manner. The process of working with them was also smooth and efficient, with timely and professional responses to my questions and concerns. The personalized attention I receive when working with John and his team is remarkable. I always talk to the same few people who know my account and can help me right away, without needing to navigate a long automated phone system. I can even send a quick text message and be sure that my needs will be taken care of without worry. Their responsiveness to my needs is exceptional, and they take care of any issues or questions I have with care and attention to detail. In conclusion, John Proctor and his team at State Farm truly care about their clients and provide the best possible customer service. I highly recommend them to anyone in need of insurance coverage."

Brad Hutchison

February 14, 2023

5  out of  5 rating by Brad Hutchison
"John and his team are great; easy to get ahold of, always can explain things in terms that I feel like I can understand, and more. The holiday cards are a nice touch."

Cristy Brown

February 7, 2023

5  out of  5 rating by Cristy Brown
"John and his staff are great to work with and they’re always so helpful. They get me answers as quickly as possible. John is very knowledgeable and explains everything in great detail. Thanks to John, I recently acquired a life insurance policy. It eases my mind knowing my family will be taken care of when I’m gone."

Sebastian Simmons

February 5, 2023

1  out of  5 rating by Sebastian Simmons
"I got written confirmation that a policy would be canceled. I then continued to be charged for that policy."

Robb barnett

January 12, 2023

4  out of  5 rating by Robb barnett
"Been a customer of John proctor state farm insurance for a couple of yrs or so now, for most part it's a good business, have only had one hiccup with one worker misdirection my funds to another account, but was quickly corrected after I called, I'm pleased with my experience with Mr proctor business"

Lance Helwig

December 29, 2022

5  out of  5 rating by Lance Helwig
"I recently had my truck stolen and had to go through the reporting and theft loss process with State Farm insurance. John Proctor and his staff were very helpful and understanding of the unfortunate situation. John was very responsive and organized during the initial report of the theft and laid out what the next steps and timeline would look like. He was spot on for the eventual process that I went through. John also helped immensely during the final stages of claim settlement and personally helped move the claim payment to get into my account as soon as possible. John and his staff are top notch. They care and understand your needs!!"

Dave Kristensen

December 14, 2022

5  out of  5 rating by Dave Kristensen
"John Proctor as an State Farm Insuance Agent is the Best of the Best. John has helped me for many years and is always looking to save me money on my insuance and get me the great coverage I need."

Nicole Hardy

December 10, 2022

5  out of  5 rating by Nicole Hardy
"Hi There! John Proctor has been a great state farm agent. He's been more tham accommodating on numerous occasions. He has answered so many questions. After our home burnt down he was amazing. He provided so much support, offered us safety, saved us on numerous occasions, and has even helped us with getting insurance on our new vehicle. My family and I know this state farm agent as the person who has provided kindness and even stability! Thank you John Proctor from my family to yours!"

Patricia Brady

December 9, 2022

5  out of  5 rating by Patricia Brady
"I’ve been working with John Proctor at State Farm for several years . I am so pleased to work with him on my insurance needs and claims. Today he quickly processed a request to repair my car windshield - it took about 10 minutes to smoothly complete the entire transaction. I’m all set for my auto appointment next week. John is professional , knowledgeable and so kind. I feel very fortunate to have him as my insurance agent."

Claire W

November 7, 2022

4  out of  5 rating by Claire W
"John is very helpful and accommodating!"

Marisa Soltz

October 25, 2022

5  out of  5 rating by Marisa Soltz
"John and his team are wonderful, efficient, responsive, kind, and everything you would want in an insurance agency. I can't recommend them enough. They are one of the many reasons why State Farm is the only insurance I have ever had."

John Peralez

October 21, 2022

5  out of  5 rating by John Peralez
"I've had insurance through John Proctor for years and they've never let me down quick service at a good price it don't get better then this."

Dylan Wiggins

October 14, 2022

5  out of  5 rating by Dylan Wiggins
"Super responsive and extremely helpful for every request I've made"

Sophia Stalker

October 6, 2022

5  out of  5 rating by Sophia Stalker
"Been with state farm my entire adult life- renters insurance, scooter and car insurance...everyone is always so friendly and quick to help. I highly recommend them!"

Shawn Cunningham

October 3, 2022

5  out of  5 rating by Shawn Cunningham
"I switched my insurance with John and it was a seamless process. I appreciate his approach to my needs and questions."

Jaimee King

September 14, 2022

5  out of  5 rating by Jaimee King
"John is smart, responsive, and a great advocate - in addition to having a terrific sense of humor and fabulous taste in shoes! I greatly value the relationship I have with my insurance agent. When Doug Menely retired from State Farm, I was unsure of how to proceed and develop a trusted relationship with a new agent. John was assigned to my account, and has been terrific to work with. I highly recommend John on both personal and professional accounts."

Darrell Hagen

September 8, 2022

5  out of  5 rating by Darrell Hagen
"I spoke with Ryland today and he was very professional and friendly as he helped set up my automatic payment procedure. Thank you so much Ryland! I appreciate you."

Nicole Fox

September 1, 2022

5  out of  5 rating by Nicole Fox
"John is very helpful and friendly. Clearly explained all my possible options and provided great service. 100% would recommend working with him."

Marco de Leon

August 26, 2022

5  out of  5 rating by Marco de Leon
"John did a great job assisting me with our mutual client Mobile Graphics to get commercial insurance completed. I appreciated the response time via email and on the phone. Wish you guys continued success!"

Courtney Goe

August 26, 2022

1  out of  5 rating by Courtney Goe
"John was extremely rude on the phone during our interaction. He spoke to be with an extremely condescending tone, refused accountability and at one point literally laughed at me. One of the most unprofessional experiences I’ve had dealing with someone in literally any field of business. I took immediate action to switch agents. I’m not sure if he speaks to all women this way or not but I would recommend looking elsewhere for an agent if you truly want to be heard."

Elizabeth Gillingham

August 19, 2022

5  out of  5 rating by Elizabeth Gillingham
"I had a great experience using State Farm Insurance. I set up my policy a few years ago and it was so easy. I had a move in turnaround of just a few days and had zero issues. The online system of payment works great and my agent John was also very helpful. When it came time to move again, John helped me transfer my policy out of state and connect me with a new local agent - only took a few minutes. I also received regular holiday cards from this office, which was a fun and personable touch. It's a small thing, but helped me feel like I could reach out to John directly when the time came. Thanks to John and State Farm!"

Alfredo Carbonell Leon

August 3, 2022

5  out of  5 rating by Alfredo Carbonell Leon
"(Translated by Google) Thank you Laura for being part of our Hispanic community and being very professional in your work. (Original) Gracias Laura por ser parte de nuestra comunidad de hispanos y ser muy profesional en tu trabajo"